How to Get a Chewy Autoship Refund
Chewy Autoship refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.
✓Chewy Autoship may issue refunds in some cases.
Official refund policy
Full refunds on unwanted orders if reported within a reasonable time. Chewy is known for exceptional customer service.
How to request a refund
- 1.Cancel your subscription first to stop future charges. See cancellation steps →
- 2.Contact Chewy Autoship support directly — via live chat, email, or phone. Reference the exact charge date and amount.
- 3.If denied, dispute the charge with your bank or card issuer as a last resort. Most banks side with the customer for subscription billing disputes.
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