How to Get a Dollar Shave Club Refund

Dollar Shave Club refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.

iEligibility depends on the plan, billing channel, purchase date, and reason for the request. Review the policy below.

Official refund policy

Contact support within 30 days of delivery for a return/refund on unopened products.

1.Cancel your subscription first to stop future charges. See cancellation steps →
2.Contact Dollar Shave Club support directly — via live chat, email, or phone. Reference the exact charge date and amount.
3.If the charge was unauthorized or continued after a confirmed cancellation, contact your card issuer and follow its billing-dispute process.

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