Terms of service

CancelHub is an independent, ad-free website that publishes cancellation guides for subscription services and provides a personal dashboard to track your own subscriptions and remind you of upcoming charges.

We are not affiliated with any of the services we write about. We don't take referral payments, sponsorships, or sponsored placements. We don't scrape or interact with third-party services on your behalf.

You need to be 16 or older to create an account. You're responsible for any activity under your account — keep your magic-link emails private and don't share access.

You can delete your account at any time. We'll wipe your data within 7 days of the request.

We update cancellation guides regularly and timestamp each one with a “last verified” date. But subscription services change their flows without notice. If you follow a guide and it doesn't work, we'd love to know — email us and we'll fix it fast — but we can't guarantee any specific guide is correct at the moment you read it.

Always look at your actual bill / confirmation email after cancelling to confirm it worked. We'll happily help you troubleshoot but we're not responsible for charges that go through because a service's flow changed since we last checked.

Don't:

• Scrape, crawl, or otherwise programmatically harvest the site beyond reasonable browsing.
• Reverse-engineer the service or its API for resale.
• Use the dashboard to track subscriptions that aren't yours.
• Abuse the contact form or any feedback mechanism for spam.
• Attempt to break security controls (RLS, auth, etc).

We may suspend or close accounts that violate these rules. Honest mistakes — write to us, we'll work it out.

The CancelHub name, wordmark, original copy on cancellation guides, ranking methodology, and the design system are ours. The screenshots, brand logos, and product names of the services we write about belong to those companies and are used for identification only — no endorsement implied or claimed.

You can quote or link to our guides freely with attribution. You can't republish them in full elsewhere without permission. The cancellation methodology is open — see /about.

The service is provided “as is”, without warranties of any kind. We make no promises about uptime, accuracy of guides, completeness of data, or that the service will be uninterrupted. Notifications can fail to send (Resend outage, your spam filter, your phone in airplane mode) — they're a helpful nudge, not a legal guarantee.

You agree that using CancelHub is at your own risk and that we're not liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or from following any guide.

How we handle your data is covered in our Privacy Policy. The short version: we collect the minimum, never sell anything, and let you delete your data at any time.

You can stop using CancelHub at any time. Delete your account from your settings or by emailing us.

We can also terminate accounts that violate these terms — we'll email you first unless the violation is severe (security attacks, abuse of other users).

We'll update this page when something material changes (new services we use, new account requirements, etc) and email signed-in users. Minor clarifications just update the “last updated” date at the top.

These terms are governed by the laws of the European Union (where Supabase EU West and our team are based). If we can't resolve a dispute over email, the courts in the EU have jurisdiction.

If you're a consumer in the EU/UK, this doesn't override your statutory rights.

Questions, complaints, or feedback: hello@cancelhub.app