How to Get a MasterClass Refund
MasterClass refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.
iEligibility depends on the plan, billing channel, purchase date, and reason for the request. Review the policy below.
Official refund policy
30-day satisfaction guarantee on annual plans. Contact support within 30 days for a full refund.
How to request a refund
- 1.Cancel your subscription first to stop future charges. See cancellation steps →
- 2.Contact MasterClass support directly — via live chat, email, or phone. Reference the exact charge date and amount.
- 3.If the charge was unauthorized or continued after a confirmed cancellation, contact your card issuer and follow its billing-dispute process.
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