How to Get a Microsoft 365 Refund

Microsoft 365 refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.

✓Microsoft 365 may issue refunds in some cases. Request within 30 days.

Official refund policy

Prorated refund available within 30 days for annual subscriptions.

1.Cancel your subscription first to stop future charges. See cancellation steps →
2.Contact Microsoft 365 support directly — via live chat, email, or phone. Reference the exact charge date and amount.
3.If denied, dispute the charge with your bank or card issuer as a last resort. Most banks side with the customer for subscription billing disputes.

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