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How to Get a Ancestry Refund
Ancestry refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.
✗Ancestry's published policy says refunds are not offered.
Official refund policy
No refunds on current subscription period. Cancel before renewal to avoid next charge.
What you can still do
Cancel before the next renewal or processing cutoff to prevent another eligible charge or shipment. See how to cancel →
Contact your card issuer if a charge was unauthorized or continued after a confirmed cancellation. Follow the issuer's billing-dispute process and keep your cancellation confirmation.
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