How to Cancel Ancestry
Cancel Ancestry subscription and stop auto-renewal in under 5 minutes. Steps work for all Ancestry plans.
Step-by-step instructions
- 01
Go to ancestry.com and sign in.
- 02
Click your profile icon → Account Settings.
- 03
Click "Subscription".
- 04
Click "Cancel Subscription".
- 05
Follow the prompts.
- 06
Confirm cancellation.
Your family tree data is preserved even after cancellation. You lose access to Ancestry records but keep your tree.
Dark Pattern Score
Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.
Common issues
Will my family tree be deleted if I cancel?
No. Your family tree, photos, and uploaded documents are saved in your account. You can still view your tree on the free plan but lose access to Ancestry's historical record database.
I have an annual plan — can I get a partial refund?
Ancestry generally does not offer partial refunds for annual plans. Contact support at support.ancestry.com to check if an exception applies to your situation.