Gaming
How to Cancel EA Play
Cancel EA Play or EA Play Pro in under 5 minutes on web, PlayStation, Xbox, or device settings.
Cancellation friction
EA Play cancellation is available online but requires a few steps to find the right page.
Refund policy
No refunds. Access continues until end of billing period.
Step-by-step instructions
- Step 1
Go to ea.com → sign in → "Account" → "Subscriptions".
- Step 2
Find EA Play or EA Play Pro → click "Cancel Subscription".
- Step 3
Confirm cancellation.
💡 If subscribed via PlayStation or Xbox, you must cancel through their platform — not EA's website.
Common issues
“I subscribed through PlayStation/Xbox — where do I cancel?”
Cancel through your console: PlayStation → Settings → Account Management → Subscriptions, or Xbox → Microsoft Account → Services & Subscriptions.
“Will I lose my game progress if I cancel EA Play?”
Your game saves and progress are kept. You lose access to the game vault (free games included with EA Play) and member discounts.
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