Health & Wellness
How to Cancel Hims
Cancel Hims subscription — contact support via chat or account settings. Cancel before processing date to avoid next shipment.
Cancellation friction
Hims requires contacting support to cancel and may require giving advance notice before the next billing cycle.
Refund policy
No refunds on shipped products. Cancel before your next processing date to avoid being charged.
Step-by-step instructions
- Step 1
Go to forhims.com → sign in → Account.
- Step 2
Find your subscription → click "Manage" or "Cancel".
- Step 3
If no cancel option is visible, use the live chat at forhims.com/support.
- Step 4
Request cancellation and confirm.
💡 Cancel at least 48 hours before your next processing date to avoid being charged for the next shipment.
Common issues
“I missed my processing date — will I be charged?”
Yes. If you miss your cancellation window (typically 48 hours before processing), you'll be charged and the shipment will be sent. You can contact support to try to stop it, but it's not guaranteed.
“Can I pause my Hims subscription instead of cancelling?”
Yes — Hims allows you to pause or delay shipments from your account settings. This may be better than cancelling if you plan to continue your treatment.
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