How to Cancel Netflix

Cancel your Netflix subscription in under 2 minutes. Steps work on web, iOS, Android, and Roku.

How hard

Easy

Typical time

—

Best on

Website

✓

This one's quick. Most people finish in under 3 minutes. No phone calls, no retention loops, no hidden fees.

How to pause →Get a refund →Delete account →

Best time to cancel

Refund policy

No refunds. Access continues until end of billing period.

Step-by-step instructions

Pick your platform — the steps are slightly different on web vs mobile.

Go to cancellation page →

Go to netflix.com and sign in.
Click your profile icon → Account.
Under "Membership", click "Cancel Membership".
Click "Finish Cancellation" to confirm.
You'll receive a confirmation email. Keep it for your records.
Access continues until the end of your current billing period.

After you cancel

✓Save the confirmation email
✓Check your bank or card statement in 30 days
✓Disable auto-pay on the merchant's side if available

Dark Pattern Score

1/10Straightforward

Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.

Common issues

I cancelled but I'm still being charged.

You may have two Netflix accounts or subscribed through different channels (web vs App Store). Check both your app store subscriptions and netflix.com/account.

Can I pause instead of cancelling?

Yes. On netflix.com/account, look for "Pause Membership" — pauses billing for 1–3 months.

Will I lose my watchlist and watch history?

Netflix keeps your data for 10 months after cancellation. If you resubscribe within that window, everything is restored.