Security
How to Cancel Norton 360
Cancel Norton 360 and stop auto-renewal in under 5 minutes. Includes steps to get your 60-day refund.
Cancellation friction
Norton uses aggressive retention tactics including multiple confirmation screens, discounts, and auto-renewal that is hard to spot.
Refund policy
60-day money-back guarantee on annual plans. Contact support within 60 days of purchase.
Step-by-step instructions
- Step 1
Go to my.norton.com and sign in.
- Step 2
Click "My Subscriptions".
- Step 3
Find Norton 360 and click "Cancel auto-renewal".
- Step 4
Follow the prompts and confirm cancellation.
💡 For a refund within 60 days, contact Norton support via chat at norton.com/support after cancelling.
Common issues
“Norton keeps charging me even after I cancelled.”
Check that you cancelled auto-renewal at my.norton.com, not just uninstalled the app. Uninstalling does NOT cancel your subscription. Contact support at norton.com/support if charges continue.
“How do I get my 60-day refund?”
Contact Norton support via live chat at norton.com/support within 60 days of your purchase date. Have your order number ready. Refunds are processed in 5–7 business days.
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