How to Get a Norton 360 Refund

Norton 360 refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.

iEligibility depends on the plan, billing channel, purchase date, and reason for the request. Review the policy below.

Official refund policy

60-day money-back guarantee on annual plans. Contact support within 60 days of purchase.

1.Cancel your subscription first to stop future charges. See cancellation steps →
2.Contact Norton 360 support directly — via live chat, email, or phone. Reference the exact charge date and amount.
3.If the charge was unauthorized or continued after a confirmed cancellation, contact your card issuer and follow its billing-dispute process.

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