How to Cancel Norton 360

Cancel Norton 360 and stop auto-renewal in under 5 minutes. Includes steps to get your 60-day refund.

How to pause →Get a refund →Delete account →

DifficultymediumPrice$19.99–$34.99/mo (annual plans billed upfront: $29.99–$99.99/yr)Refund policy60-day money-back guarantee on annual plans. Contact support within 60 days of purchase.Verified 2026-05-01

Step-by-step instructions

Go to cancellation page →

01
Go to my.norton.com and sign in.
02
Click "My Subscriptions".
03
Find Norton 360 and click "Cancel auto-renewal".
04
Follow the prompts and confirm cancellation.
For a refund within 60 days, contact Norton support via chat at norton.com/support after cancelling.

Dark Pattern Score

7/10Aggressive retention

Cancel button hiddenNo

Requires phone callNo

Requires live chatNo

Retention tactics / guilt offersYes

Confirmation shamingNo

Refund clarityMurky

Typical cancellation time~5 min

Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.

Common issues

Norton keeps charging me even after I cancelled.

Check that you cancelled auto-renewal at my.norton.com, not just uninstalled the app. Uninstalling does NOT cancel your subscription. Contact support at norton.com/support if charges continue.

How do I get my 60-day refund?

Contact Norton support via live chat at norton.com/support within 60 days of your purchase date. Have your order number ready. Refunds are processed in 5–7 business days.

Looking for alternatives to Norton 360?

MalwarebytesFree basic protection or $44.99/yr premium

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