How to Cancel OnStar

Cancel OnStar by phone — there is no online cancellation. Call 1-888-466-7827 and follow the prompts.

✗ Hard to cancel💰 $14.99–$49.99/mo depending on plan (Protection, Security, Remote Access, etc.)✓ Verified 2025-05-01

Cancellation friction

OnStar requires calling customer service to cancel — there is no online cancellation option. Hold times can be long.

Aggressive retention

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Refund policy

No refunds on used months. Cancel before renewal to avoid next charge.

Step-by-step instructions

→ Go to cancellation page

Step 1
OnStar cannot be cancelled online. Call 1-888-466-7827.
Step 2
Say "Cancel" or press the option for account changes.
Step 3
Request cancellation of your OnStar plan. The agent may offer discounts — decline if you want to cancel.
Step 4
Get a confirmation number or email for your records.
💡 You can also press the blue OnStar button in your vehicle and request cancellation through the in-car system.

Common issues

“Can I cancel OnStar online or in the app?”

No. OnStar does not offer online or in-app cancellation. You must call 1-888-466-7827. Be prepared for a retention script and possible hold times.

“Will cancelling OnStar affect my vehicle's emergency services?”

Yes. Emergency services (automatic crash response, roadside assistance) are part of OnStar. After cancellation, these services stop. Your vehicle's built-in features (like navigation) may still work depending on your car model.

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