Music
How to Cancel SiriusXM
Cancel SiriusXM by phone or online chat — cancellation by phone can take 20+ minutes due to aggressive retention tactics.
Cancellation friction
SiriusXM is notorious for difficult cancellation — long hold times, aggressive retention, and no easy online cancel option.
Refund policy
Prorated refunds available for prepaid annual plans if cancelled within the billing period.
Step-by-step instructions
- Step 1
Option 1 (faster): Go to siriusxm.com → sign in → Account → Cancel Subscription (if available online in your region).
- Step 2
Option 2 (phone): Call 1-888-539-7474. Say "Cancel" to the automated system to skip to the cancellation queue.
- Step 3
The agent will offer multiple discounts and promotions. You can say "I just want to cancel" firmly.
- Step 4
Get a cancellation confirmation number or email.
💡 SiriusXM is known for making cancellation extremely difficult. Be prepared for a 15–30 minute call. Online cancellation is available for some accounts.
Common issues
“SiriusXM won't let me cancel online.”
Online cancellation is inconsistently available. If you don't see a cancel option, you must call 1-888-539-7474. The FTC has received thousands of complaints about SiriusXM's cancellation process.
“My promotional rate expired and I was charged full price.”
SiriusXM promotional rates automatically renew at full price. When cancelling, ask for a retention offer — they often offer 3–6 months at a steep discount.
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