How to Get a Amazon Prime Refund

Amazon Prime refund policy explained: eligibility, how to request one, and what to do if you were charged after cancelling.

iEligibility depends on the plan, billing channel, purchase date, and reason for the request. Review the policy below.

Official refund policy

Prorated refund available if you haven't used Prime benefits during the current billing period.

1.Cancel your subscription first to stop future charges. See cancellation steps →
2.Contact Amazon Prime support directly — via live chat, email, or phone. Reference the exact charge date and amount.
3.If the charge was unauthorized or continued after a confirmed cancellation, contact your card issuer and follow its billing-dispute process.

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