How to Cancel Amazon Prime
Cancel Amazon Prime and potentially get a refund. Amazon makes this tricky — follow the exact steps below.
How hard
Medium
Typical time
~5 min
Best on
Website
1
Best time to cancel
Refund policy
Prorated refund available if you haven't used Prime benefits during the current billing period.
2
Step-by-step instructions
Pick your platform — the steps are slightly different on web vs mobile.
Go to cancellation page →
- Go to amazon.com → hover over "Account & Lists" → click "Account".
- Click "Prime" or search for "Manage Prime Membership" in account settings.
- Click "Update, cancel, and more" → "End membership".
- Choose "End Membership" (not "Remind me later" or other options Amazon shows).Amazon will show a refund amount if you qualify.
- Click "Cancel membership" to confirm.
- Check your email for confirmation.
3
After you cancel
- ✓Save the confirmation email
- ✓Check your bank or card statement in 30 days
- ✓Disable auto-pay on the merchant's side if available
Dark Pattern Score
7/10Aggressive retention
Cancel button hiddenNo
Requires phone callNo
Requires live chatNo
Retention tactics / guilt offersYes
Confirmation shamingYes
Refund clarityMurky
Typical cancellation time~5 min
Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.
4
Common issues
Do I qualify for a refund?
Yes, if you haven't used any Prime benefits (free shipping, Prime Video, etc.) since your last charge. The refund is prorated. Amazon shows the exact amount before you confirm cancellation.
What happens to my Prime Video watchlist?
You lose access to Prime Video content immediately upon cancellation. Your watchlist is saved if you resubscribe.
I cancelled but I'm still being charged.
Check if you have a separate household Prime membership or if a family member started a new membership. Log in and check account settings.
Verified April 2026
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