How to Cancel Chewy Autoship
Cancel Chewy Autoship orders in under 2 minutes via chewy.com or the Chewy app. Each Autoship order cancels separately.
Step-by-step instructions
- 01
Go to chewy.com → sign in → Account → Autoship & Save.
- 02
Find the Autoship order you want to cancel → click "Manage Autoship".
- 03
Click "Cancel Autoship" → confirm.
Each product with Autoship must be cancelled separately. Cancelling one product's Autoship does not affect others.
Dark Pattern Score
Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.
Common issues
I was charged for an Autoship I forgot about — can I get a refund?
Yes. Chewy is known for exceptional customer service. Contact them at chewy.com/app/contact or call 1-800-672-4399 — they frequently offer refunds or replacements even for opened items.
Can I pause an Autoship instead of cancelling?
Yes — Chewy allows you to skip a delivery or change the frequency instead of cancelling. Go to Autoship & Save → Manage Autoship → Skip delivery or change next order date.