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How to Cancel Netflix
Cancel your Netflix subscription in under 2 minutes. Steps work on web, iOS, Android, and Roku.
Cancellation friction
Netflix allows cancellation in 2 clicks from account settings with no retention tactics.
Refund policy
No refunds. Access continues until end of billing period.
Step-by-step instructions
- Step 1
Go to netflix.com and sign in.
- Step 2
Click your profile icon → Account.
- Step 3
Under "Membership", click "Cancel Membership".
- Step 4
Click "Finish Cancellation" to confirm.
- Step 5
You'll receive a confirmation email. Keep it for your records.
💡 Access continues until the end of your current billing period.
Common issues
“I cancelled but I'm still being charged.”
You may have two Netflix accounts or subscribed through different channels (web vs App Store). Check both your app store subscriptions and netflix.com/account.
“Can I pause instead of cancelling?”
Yes. On netflix.com/account, look for "Pause Membership" — pauses billing for 1–3 months.
“Will I lose my watchlist and watch history?”
Netflix keeps your data for 10 months after cancellation. If you resubscribe within that window, everything is restored.
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