How to Cancel Curology

Cancel Curology subscription in under 5 minutes via account settings. Cancel before processing date to avoid next shipment.

How hard

Medium

Typical time

—

Best on

Website

How to pause →Get a refund →Delete account →

Best time to cancel

Refund policy

No refunds on shipped products. Cancel before your next processing date to avoid being charged.

Step-by-step instructions

Pick your platform — the steps are slightly different on web vs mobile.

Go to cancellation page →

Go to curology.com → sign in → Account → Subscription.
Click "Cancel subscription" or "Manage plan".
If no cancel option is visible, use the support chat at curology.com/contact.
Confirm cancellation and request a confirmation email.
Cancel at least 48 hours before your next processing date to avoid being charged for the next shipment.

After you cancel

✓Save the confirmation email
✓Check your bank or card statement in 30 days
✓Disable auto-pay on the merchant's side if available

Dark Pattern Score

5/10Multiple screens

Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.

Common issues

Can I pause my Curology subscription instead of cancelling?

Yes — Curology allows you to pause shipments for up to 3 months from your account settings. This may be better if you plan to continue your skincare routine.

I missed my processing date — will I still be charged?

Yes. Once the order processes, you'll be charged and shipped the product. Contact Curology support immediately — they may be able to cancel it if it hasn't shipped yet.

Looking for alternatives to Curology?

Hims

From $20/mo — telehealth & skincare

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