Health & Wellness
How to Cancel Curology
Cancel Curology subscription in under 5 minutes via account settings. Cancel before processing date to avoid next shipment.
Cancellation friction
Curology cancellation requires navigating account settings or contacting support. The cancel option is not prominently displayed.
Refund policy
No refunds on shipped products. Cancel before your next processing date to avoid being charged.
Step-by-step instructions
- Step 1
Go to curology.com → sign in → Account → Subscription.
- Step 2
Click "Cancel subscription" or "Manage plan".
- Step 3
If no cancel option is visible, use the support chat at curology.com/contact.
- Step 4
Confirm cancellation and request a confirmation email.
💡 Cancel at least 48 hours before your next processing date to avoid being charged for the next shipment.
Common issues
“Can I pause my Curology subscription instead of cancelling?”
Yes — Curology allows you to pause shipments for up to 3 months from your account settings. This may be better if you plan to continue your skincare routine.
“I missed my processing date — will I still be charged?”
Yes. Once the order processes, you'll be charged and shipped the product. Contact Curology support immediately — they may be able to cancel it if it hasn't shipped yet.
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