Food & Meal Kits
How to Cancel Factor Meals
Cancel Factor Meals before Wednesday 11:59 PM CT to avoid next week's charge. Takes 2 minutes online.
Cancellation friction
Factor requires cancelling before a weekly cutoff deadline or you'll be charged for the next week. The deadline is easy to miss.
Refund policy
No refunds on delivered meals. Cancel before the weekly cutoff (typically Wednesday 11:59 PM CT) to avoid being charged for the next week.
Step-by-step instructions
- Step 1
Go to factor75.com and sign in.
- Step 2
Click your profile icon → "Account Settings" or "My Account".
- Step 3
Go to "Plan Settings".
- Step 4
Click "Cancel Plan" or "Pause Deliveries".
- Step 5
Select a reason → confirm.
💡 You must cancel before Wednesday 11:59 PM CT (your local cutoff may differ). Check your account for the exact deadline.
Common issues
“I missed the cancellation cutoff — will I be charged?”
Yes. If you miss the Wednesday 11:59 PM CT deadline, you'll be charged and shipped the next week's meals. You can contact support to request a refund, but it's not guaranteed.
“Can I pause instead of cancel?”
Yes — Factor allows you to skip weeks or pause your plan. This may be better than cancelling if you plan to return.
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