Health & Fitness
How to Cancel Peloton
Cancel Peloton membership in under 5 minutes via the app or web. Hardware and app memberships cancel separately.
Cancellation friction
Peloton membership cancellation requires going through account settings and may involve multiple confirmation steps.
Refund policy
No refunds on membership fees. Equipment has a separate 30-day return policy.
Step-by-step instructions
- Step 1
Go to members.onepeloton.com and sign in.
- Step 2
Click your Profile icon in the top right.
- Step 3
Select "Membership".
- Step 4
Click "Cancel Membership".
- Step 5
Follow the on-screen prompts.
- Step 6
Confirm cancellation.
Common issues
“I have Peloton hardware — does cancelling the membership affect my bike?”
Your Peloton bike or tread still works for manual workouts. You lose access to live and on-demand classes, leaderboard, metrics tracking, and the Peloton app's full library.
“What's the difference between App and All-Access membership?”
App memberships (App One/App+) are for users without hardware. All-Access is for hardware owners. Cancel each separately if you have both.
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