How to Cancel Peloton
Cancel Peloton membership in under 5 minutes via the app or web. Hardware and app memberships cancel separately.
How hard
Medium
Typical time
—
Best on
Website
1
Best time to cancel
Refund policy
No refunds on membership fees. Equipment has a separate 30-day return policy.
2
Step-by-step instructions
Pick your platform — the steps are slightly different on web vs mobile.
Go to cancellation page →
- Go to members.onepeloton.com and sign in.
- Click your Profile icon in the top right.
- Select "Membership".
- Click "Cancel Membership".
- Follow the on-screen prompts.
- Confirm cancellation.
3
After you cancel
- ✓Save the confirmation email
- ✓Check your bank or card statement in 30 days
- ✓Disable auto-pay on the merchant's side if available
Dark Pattern Score
5/10Multiple screens
Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.
4
Common issues
I have Peloton hardware — does cancelling the membership affect my bike?
Your Peloton bike or tread still works for manual workouts. You lose access to live and on-demand classes, leaderboard, metrics tracking, and the Peloton app's full library.
What's the difference between App and All-Access membership?
App memberships (App One/App+) are for users without hardware. All-Access is for hardware owners. Cancel each separately if you have both.
Looking for alternatives to Peloton?
Verified May 2026
Steps changed? Report it →