CancelHub

How to Cancel Peloton

Cancel Peloton membership in under 5 minutes via the app or web. Hardware and app memberships cancel separately.

How hard
Medium
Typical time
Best on
Website
1

Best time to cancel

Refund policy

No refunds on membership fees. Equipment has a separate 30-day return policy.

2

Step-by-step instructions

Pick your platform — the steps are slightly different on web vs mobile.

Go to cancellation page
  1. Go to members.onepeloton.com and sign in.
  2. Click your Profile icon in the top right.
  3. Select "Membership".
  4. Click "Cancel Membership".
  5. Follow the on-screen prompts.
  6. Confirm cancellation.
3

After you cancel

  • Save the confirmation email
  • Check your bank or card statement in 30 days
  • Disable auto-pay on the merchant's side if available

Dark Pattern Score

Assessment pending

We have not completed the evidence breakdown for this service, so its numeric dark-pattern score is not published yet.

4

Common issues

I have Peloton hardware — does cancelling the membership affect my bike?
Your Peloton bike or tread still works for manual workouts. You lose access to live and on-demand classes, leaderboard, metrics tracking, and the Peloton app's full library.
What's the difference between App and All-Access membership?
App memberships (App One/App+) are for users without hardware. All-Access is for hardware owners. Cancel each separately if you have both.

Looking for alternatives to Peloton?

CP
ClassPass
From $19/mo — gym & fitness classes
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Apple Fitness+
$9.99/mo — included with Apple One