CancelHub

How to Cancel Peloton

Cancel Peloton membership in under 5 minutes via the app or web. Hardware and app memberships cancel separately.

How hard
Medium
Typical time
—
Best on
Website
1

Best time to cancel

Refund policy

No refunds on membership fees. Equipment has a separate 30-day return policy.

2

Step-by-step instructions

Pick your platform — the steps are slightly different on web vs mobile.

Go to cancellation page →
  1. Go to members.onepeloton.com and sign in.
  2. Click your Profile icon in the top right.
  3. Select "Membership".
  4. Click "Cancel Membership".
  5. Follow the on-screen prompts.
  6. Confirm cancellation.
3

After you cancel

  • ✓Save the confirmation email
  • ✓Check your bank or card statement in 30 days
  • ✓Disable auto-pay on the merchant's side if available

Dark Pattern Score

Assessment pending

We have not completed the evidence breakdown for this service, so its numeric dark-pattern score is not published yet.

4

Common issues

I have Peloton hardware — does cancelling the membership affect my bike?
Your Peloton bike or tread still works for manual workouts. You lose access to live and on-demand classes, leaderboard, metrics tracking, and the Peloton app's full library.
What's the difference between App and All-Access membership?
App memberships (App One/App+) are for users without hardware. All-Access is for hardware owners. Cancel each separately if you have both.

Looking for alternatives to Peloton?

CP
ClassPass
From $19/mo — gym & fitness classes
→
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Apple Fitness+
$9.99/mo — included with Apple One