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Peloton

How to Cancel Peloton

Cancel Peloton membership in under 5 minutes via the app or web. Hardware and app memberships cancel separately.

DifficultymediumPrice$12.99/mo (App One) · $24/mo (App+) · $44/mo (All-Access with hardware)Refund policyNo refunds on membership fees. Equipment has a separate 30-day return policy.Verified 2026-05-01

Step-by-step instructions

Go to cancellation page
  1. 01

    Go to members.onepeloton.com and sign in.

  2. 02

    Click your Profile icon in the top right.

  3. 03

    Select "Membership".

  4. 04

    Click "Cancel Membership".

  5. 05

    Follow the on-screen prompts.

  6. 06

    Confirm cancellation.

Dark Pattern Score

5/10Multiple screens

Score reflects intentional friction: hidden flows, required phone calls, guilt-trip dialogs, and refund opacity. Difficulty to find the service is not included.

Common issues

I have Peloton hardware — does cancelling the membership affect my bike?

Your Peloton bike or tread still works for manual workouts. You lose access to live and on-demand classes, leaderboard, metrics tracking, and the Peloton app's full library.

What's the difference between App and All-Access membership?

App memberships (App One/App+) are for users without hardware. All-Access is for hardware owners. Cancel each separately if you have both.

Looking for alternatives to Peloton?

ClassPass
ClassPassFrom $19/mo — gym & fitness classes
Apple Fitness+
Apple Fitness+$9.99/mo — included with Apple One